Privacy Policy

Last updated: 2026-07-24

Dongguan Ganguo Network Technology Co., Ltd1501, Building 1, Wangnan World Trade Building, Sanyuanli, Nancheng Streetsupport@qingpu.ai

This Privacy Policy explains how Dongguan Ganguo Network Technology Co., Ltd. collects, uses, stores, and protects personal information when you browse Qingpu.ai, purchase physical products, or contact support.

Minimized Collection

We collect only the information needed to operate the site, verify payments, deliver digital services, prevent fraud, and respond to support requests.

Clear Data Boundaries

Personal data is used for account management, order fulfillment, customer support, compliance, and platform security. We do not sell customer data.

Retention with Purpose

Order, billing, tax, and support records are retained only for as long as reasonably necessary for service delivery, legal obligations, dispute handling, and accounting.

Support Direct Communication

Privacy questions and requests to access, correct, or delete personal data can be submitted through our support channel.

1. What We Collect

We may collect information you provide directly, including your name, email address, billing details, order records, support communications, and any materials you submit for service delivery. We may also collect technical data such as IP address, browser, device, and usage logs for security and performance purposes.

2. How We Use Info

We use personal information to create and manage accounts, process checkout, provision products, send invoices and service notices, respond to support requests, detect fraud, comply with legal obligations, and improve the reliability of the service.

3. Third-party Services

We may share limited information with trusted service providers that help us operate the business, such as payment processors including Paddle, hosting providers, email tools, analytics vendors, and fraud-prevention services. Those providers receive only the data reasonably necessary for their role.

4. Data Retention

We retain personal information for as long as your account is active or as needed to deliver services, maintain business records, meet tax and accounting requirements, resolve disputes, enforce agreements, and satisfy legal or regulatory obligations.

5. Contact Us

If you have a privacy question or want to request access, correction, or deletion of your personal data, please contact Dongguan Ganguo Network Technology Co., Ltd. through the support email listed on our Contact page.

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